- (559) 785-0377
- office@californiaheatingandacrepair.com
- 1626 7th St Ste 107 Sanger, CA 93657
We value every customer and are committed to delivering high-quality HVAC services across Sanger, Fresno County, and surrounding areas. While we always aim to provide the best possible service, we understand that sometimes concerns may arise. This Complaints Policy explains how we handle and resolve complaints in a fair, respectful, and timely manner.
We listen carefully to every concern raised.
We treat all complaints with respect, fairness, and confidentiality.
We aim to resolve issues as quickly as possible.
We use feedback to improve our services and strengthen our relationship with the community.
If you’re unhappy with any part of our service, you can contact us directly:
Phone: Call Us: (559) 785-0377
Email: office@californiaheatingandacrepair.com
Address: 1626 7th St Ste 107, Sanger, CA 93657
Please include your name, contact details, and a clear description of the issue so we can investigate promptly.
Acknowledgement – We will confirm receipt of your complaint within 2 business days.
Review – Your concern will be investigated thoroughly by our team.
Resolution – We will provide a response and, if necessary, outline the steps we will take to resolve the matter.
Follow-Up – Where appropriate, we will follow up to ensure you are satisfied with the outcome.
Complaints are an opportunity for us to learn and improve. Your feedback helps us serve our community better and maintain the professional, trustworthy reputation we are proud of.
